Call Centre Solutions
The call centre agent is the first point of contact that any new or existing customer has with the enterprise.
They are company ambassadors and the quality of their interaction with the caller sends a strong signal about the capabilities of the company.
In order to project a positive image, it makes sense to equip agents with technology that enables them to get the information the caller needs using multiple platforms, including chat, SMS, email and social media, often during the course of the phone call.
For more information regarding products, solutions and support, please contact us on 011 465 0529, or email: sales@sortedit.co.za
Call Centre Management Software
Part of our product range
Video and Voice Conferencing
Today, speed and quality of communication is key in any business environment.
Video and voice conferencing helps to break the barriers of distance and is as good as “being there”.
And the technology enables meeting organizers to reach out to several people at the same time no matter where they are at very short notice.
The benefits in terms of reduced travel costs, project management and problem resolution are obvious.
For more information regarding products, solutions and support, please contact us on 011 465 0529, or email: sales@sortedit.co.za
Video Conferencing – put a face to the voice worldwide
Voice Conferencing Systems for small and large meeting rooms
Part of our product range
Maximizer CRM is arguably the worlds most evolved CRM software package.
Adaptable to virtually every industry and with seamless integration across multiple software platforms, Maximizer can turn your business into an information rich environment, driving sales, productivity and growth.
For more information regarding this product, customized solutions and support, please contact us on
011 465 0529, or email: sales@sortedit.co.za
Maximizer CRM For any industry – On-premise or in the Cloud
Your CRM…
