We provide trusted and effective IT support services to the business community.

We have been successful, because our work ethic is  built on two core fundamentals:


An ability to get things done. We make sure that we have the technical skills and the capacity to provide clients with the services they need.

We also maintain a future focus on technology – The world of IT is evolving.  We want our clients to be able to leverage best of breed technology on an on-going basis.
That is why we continually up-skill and maintain a professional presence inside many IT forums that are on the forefront of digital transformation.


Our people skills.
 
We engage with our clients and their staff in order to better understand the dynamics of their business.
We act as ambassadors for our clients for mutual benefit, because we recognize that our clients success is linked to our success.


  • What are our core competencies?

Our main service offerings focus on On-Site Support Services (“keeping the IT lights on“), Cyber Security and Cloud Integration

  • We also offer:

Remote End User software and hardware support;  
Remote Data Centre and Network Monitoring Services;  (Info)
IT Project Management;  (
Info)
Hardware and Software Sales;
Local and off-site Backup Services.

All routine remote end user support services are managed via an on-line ticketing system and a 24/7 telephone response facility is available for emergencies.

  • How do we provide our services?

SortedIT offers three service delivery platforms:

Managed Services 
SLA regulated contract services 
General call-Out services for non-contracted clients.  (Info)

We want to work with you and remember: SortedIT has 21 years of solid, hands-on IT experience ready to place at your disposal. Contact us

 

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